Dubai Mall App & Web
Dubai Hills Mall App & Web
Dubai Marina Mall App & Web
Emaar Square Turkey App & Web
Malls system
The digital Mall Management system is defined to provide the overall customer experience across EMAAR Malls.
220k+
Monthly active users
3.6mn+
App downloads
4.7
Average rating
The challenge
Designing & deploying a consolidated single platform for all the Emaar malls across globe. While consolidating, making sure all the regional customers needs and experiences are taken care.
The output
We created customer facing app and web platforms for Dubai Mall (World’s biggest mall), Dubai Hills Mall, Dubai Marina Mall & Emaar Square Turkey. The features and services provided for the customers in these platforms are unparalleled.
Services include
Smart parking
Navigation
eDirectories
Valet
Customers mobile app
Mall website
Wi-Fi
In mall services
Loyalty program
Smart parking
Navigation
eDirectories
Valet
Customers mobile app
Mall website
Wi-Fi
In mall services
Loyalty program
Leasing system
Shopping bags delivery
AI powered chatbot
Gift cards
Mall marketing campaigns
Event management
Back office apps
Inspections & audits
Workflow automations
Leasing system
Shopping bags delivery
AI powered chatbot
Gift cards
Mall marketing campaigns
Event management
Back office apps
Inspections & audits
Workflow automations
Dubai Mall App & Web
Dubai Hills Mall App & Web
Dubai Marina Mall App & Web
Emaar Square Turkey App & Web
Dubai Mall, also known as the home of the Dubai shopping festival, is one of the world’s largest shopping malls in UAE. Dubai Mall App and Web platforms provide the best assistance and shopping experience for its customers.
A truly one-of-a-kind experience, Dubai Hills Mall is packed with family-friendly activities and amusements. The platforms help give a seamless assistance and experience of the mall.
The bright, 4-level shopping mall is the perfect complement to the already dazzling Dubai Marina. The mall web and app platforms help provide seamless services and experience.
The gusto of Turkish and World cuisine is at Emaar! Discover the Food Hall for quick tastes, the Terrace Restaurants for an outdoor experience. The app and web platforms make it a breeze.
System & tech
TMS is designed for the tenants to manage their store details.
MDS is a multi-tenant platform where the data for multiple malls will be managed.
MCP is a platform where the data for Dubai mall is managed.
IMS is a role management system for the TMS.
App used by the malls operations team to support customers on various services like delivery service, power back, lost and found etc.
Features Integration
Parking availability
Find out all the available parking spots and park your car with ease
Chatbot
AI-based conversation BOT “Asma” available 24/7 for malls costumers
Events
Get to know the latest and wide variety of entertaining events and activities in our malls
Search
Find the stores, retaurants, attractions and facilities using the search feature
Shop, Dine, Entertain
Know all the shops, dines and entertainment venues in our malls
Find my car
Find your parked car with ease using our apps
Notifications
Get to know the latest in our malls using push notifications
Offers
Save money on best deals & shopping offers across stores in our malls
Services
Get details of several services in our malls like wheelchair service, E-directories and Free Wifi
Visit list
Make your visit to the mall effortless by adding all the stores you want to visit to the My Visit List.
The experience
Smith John
CEO, Lorem Ipsum
