At the Top Burj Khalifa
Entertainment.emaar.com
Reel Cinemas
Entertainment Platform
Holistic one stop shop to manage all the leisure and entertainment facilities. It is designed to provide users with an easy and convenient way to access attractions, observation deck, family entertainment centers, Opera and Cinemas anytime, anywhere. It also provide access to special offers, discounts, and promotions.
7M+
Tickets sold
250+
Tour agents
150+
Products & experiences
The challenge
It was challenging to run numerous entertainment venues across various domains, websites, and tech stacks. Consistency across all domains was difficult to maintain. Multiple sites came at a very high maintenance and support cost.
The output
Consolidation on a single platform helps us enhance the customer experience, build synergy across all brands and reduce the operating cost of multiple websites.
Services include
Multi-region support
Multilingual support
Shopping cart facility
Attraction management
Product management
Dynamic pricing
Fixed & customized packages
Guest bookings
Customer profiling
Unified Payment gateway
Multi-region support
Multilingual support
Shopping cart facility
Attraction management
Product management
Dynamic pricing
Fixed & customized packages
Guest bookings
Customer profiling
Unified Payment gateway
Tokenization for quick payments
Event reservation
Group bookings
Annual Pass
Membership Discounts
Loyalty (Enroll, Earn & Redeem)
Auto alerts
Comprehensive MIS reports
Mobile responsive platforms
Tokenization for quick payments
Event reservation
Group bookings
Annual Pass
Membership Discounts
Loyalty (Enroll, Earn & Redeem)
Auto alerts
Comprehensive MIS reports
Mobile responsive platforms
At the Top Burj Khalifa
Entertainment.emaar.com
Reel Cinemas
An online ticketing platform that enables observatories and attractions to manage their business online and generate sales.
Holistic All-In-One entertainment platform to manage all the leisure, retail, family entertainment centers (FEC), Opera and cinemas.
Responsive multi region & multi-lingual website & Mobile App available for both Android & iOS.
System & tech
A platform to generate direct revenue from individual customers. It showcases all the products and offering to convert the potential customers into buyers.
A web-based tickets booking platform for partners, resellers, agents, and DMCs that enables them to resell tickets on behalf of Emaar Entertainment.
Ready to consume APIs for Online Tour Agents to sell the entertainment products directly on their B2C platform.
A ticketing kiosk is a self-service, electronic ticketing option that enables customers to buy tickets quickly and easily from a computerized system without speaking to a salesperson.
Customers can purchase tickets directly over the counter using a point of sale ticketing system. It works on a laptop, tablet, or smartphone and enables the operator to manually issue tickets.
U By Emaar
UBE is enabled on the platforms to boost the customer loyality & incresase the customer lifetime value(CLV)
Unified Payment Gateway
Flexible payment options are available via single unified payment gateway.
F&B
Complete end to end F&B feature is enabled to generate the direct sales from the visitors.
Merchandise
Platform has capability to sell the retail merchandise items as an addon of their purchase.
Buy Now Pay Later
Buy Now, Pay Later enables customers to make purchases and pay for them at a later time.
The experience
entertainment-platform
